Frequently asked questions
What do Colliery Candle Company specialise in?
Colliery Candle Company are a Home Fragrance business who specialise in making highly fragranced handcrafted candles, wax melts and many more! Our little wax workshop is based in Newtongrange and is a family owned venture.
How do I get the most out of my handcrafted candle?
Our candles are thoroughly tested to ensure that you receive a very highly fragranced product! Unlike candles made in mass batches, our workshop creates beautiful fragranced candles in smaller batches to ensure exceptional quality for our customers.
When you first burn your candle, we advise you burn for approximately 3 hours, or until the candle achieves a full melt pool. This means the wax is molten to the full edge of the container. This will increase the longevity and fragrance in your candle.
We use natural wax to create our beautiful products. Natural wax has a memory, and requires you to achieve the full melt pool on the first burn, if you extinguish the candle prior to achieving this you may experience tunnelling due to the candle not being burned for long enough.
After burning for the first time, your wick should be trimmed to 0.5 mm before each burn. This prevents sooting, or an uneven burn of your candle.
After the first burn, to achieve the best fragrance and look for your candle, allow each subsequent burn to achieve a full melt pool, not only is this good for the candle – but your home will smell gorgeous!
How do I use Wax Melts?
Wax melts are a great way to fragrance your home and are very easy to use!
Take your wax melt product and place in to the well of your burner. Our shot pots can be cut in half prior to placing on the burner to get a couple of uses out of your wax melt fragrance!
Place an unscented 4 hour tealight underneath the burner, and await the gorgeous aroma filling the air as the wax melts on the burner.
Our products can also be used in an electric burner following the manufacturer’s instructions.
Once your wax melt is finished and stops filling the room with fragrance you can clean the wax melt burner of the residue using your preferred cleaning method. We like to light a 4 hour tealight and place it under the burner for no more than 2 minutes, this is usually all our wax melts need to produce a melted layer so that the wax disc can slide right off the top. We then take cotton wool to clean any excess molten wax and we are ready for a brand new wax melt to go into the burner.
Our wax melt clamshells are completely recyclable so please recycle the pots once finished.
What is your safety advice on using Wax Melts?
To prevent fire or injury: Remove ALL packaging before use. Place wax melt in the well of your wax burner. Do NOT add water. Use with only unscented tealights. Keep out of reach of children & pets. Not food - DO NOT CONSUME. Only use in burners approved for wax melts. Do not move when lit. Never leave a burning candle unattended.
What is your safety advice on using candles?
I love your products! What else will you be making in your workshop?
We are always trying and testing new products for our customers!
What are your collection times from Orchard Grange Beauty?
We are open from Wednesday through to Saturday for Colliery Candle Company collections. You must have received your confirmation to collect email prior to collection to ensure your order is packed and ready for pickup.